Rightmove.co.uk Office of fair trading The Property Ombudsman

Testimonials

  

TO WHOM IT MAY CONCERN

 

May we take this opportunity to express our sincere thanks for the way in which the recent sale of our home was conducted. We cannot praise too highly the friendliness, professionalism and consideration with which we were treated during the whole process, from valuation to sale. The property in question where we raised our children holds very many happy memories for us and it was with sadness that we felt it necessary to downsize, but we were elated when you found the ideal couple who purchased the property. We were kept very well informed throughout with regular updates as and when a viewing would take place giving names, times and as much information as was necessary - the feedback after the viewing was second to none, appreciated and interesting. Never once did you waste anybody's time or gave false expectations. You spoke honestly and were always supportive.

 

Susan and Les, sincerely thank you for your expertise on selling our property. When we first met we were reassured that we were in capable hands and you did not let us down. We would not hesitate to recommend your company Profile Homes to anyone wishing to sell their property, we are confident that they will be impressed. If ever we would sell again without doubt we would call Susan and Les of Profile Homes.

 

B-Ds

 

Having used Profile Homes to sell my property I can not begin to thank them enough.

From first point of contact the service I received was excellent.

 

The property details that Profile homes supplied were brilliant including first class photographs which showed our property to its best potential and therefore having many viewings and as Profile vet all clients before sending them it saves any timewasters.

 

Moving house can be very stressful but having a friendly helpful estate agent on the end of the phone was invaluable. Would I use them again, yes without a doubt.

 

Dee and Sam

 

I have found it difficult to recommend your service in less than 5,000 words – we recommend you all the time – I only deal in the truth and that is what I enclose …

 

We had not sold a property in many years and were very apprehensive. After two unsuccessful attempts by two other agents, Profile Homes were recommended as agents experienced in selling individual properties.

 

They guided us professionally and efficiently through the selling of our property. We were assured that no time wasters would be sent to view, their information pack was the best we have seen with many coloured pictures and accurate truthful information.

 

They followed up all enquiries and dealt with solicitors keeping us informed at all times, making a difficult time easy and straightforward.

 

We cannot recommend them highly enough. They were wonderful.

 

S. Turner

Ceredigion

 

We chose Profile Homes because, of the four agents we talked to, they were the only ones who were prepared to operate under the admittedly difficult conditions on publicity we had to impose.   P.H. were confident that despite this they could make a sale. Their confidence was justified, our property was sold very quickly at a price very near the asking figure.

 

It is clear that this was in part due to the excellent particulars which they produced which were far and away the best I have ever seen. Indeed several of our friends persuaded us to scrounge some spare copies from P.H. because they were better than their own photograph collections.

 

One or two small snags developed during the course of the sale arising from minor boundary problems. Profile Homes dealt with these very professionally. All in all P.H. provided an admirably efficient service.

 

Mr. & Mrs. Chapman

Worcestershire

 

I would like to say how happy I was with Profile Homes and the sale of our property near Carmarthen, West Wales.

  

Susan and Les were extremely professional in their manner but were also ‘available' to counsel when things were getting stressful! Their perseverance was admirable and the ability to sift through the genuine and not so genuine buyers was very assuring.

 

The details they produce are extremely thorough and highly accurate, which I believe is essential for properties in more rural locations, as mostly people travel long distances to view.

 

I would not hesitate to use Profile Homes again in the future for buying or selling, of which I have done both and hope that I can continue my new friendship with Susan and Les.

 

Susie and Roger.

From day one the attentive service from Profile Homes has been excellent. The property information was beautifully presented with every attention to detail. We particularly appreciated the vetting procedure adopted by Susan that kept timewasters at bay.

Having had dealings with many Estate Agents over the years Susan & Les at Profile Homes stand out as easily the best we have ever dealt with.

David Miller

    

  

Profile Homes were very professional, dedicated and have the personal touch. We have bought and sold 3 houses through Profile so have experienced both sides. We would definitely use them again. The communication is excellent, very customer focused (unlike most agents in this area), the presentation of the sales details are very good and any concerns along the way which is inevitable when buying/selling houses were dealt with quickly and efficiently. Nothing was too much trouble.
Highly recommended

M.

 

May I compliment you on an excellent website! I have been surfing for property in South Wales for a little while now as my wife and I are considering retiring to that region (my father came from Ebbw Vale and I had many wonderful childhood holidays there - my wife is also enchanted with the area). Apart from the website being easy to navigate, the information is clear and the many pictures give a great sense of the property being marketed. The extra local information and historical anecdotes are particularly welcome too. All in all a pleasure to browse - you web designer and contributors are to be congratulated. I should think your vendors are pleased as well, to see what effort has gone into showing their homes in the best possible light.

S. Williams.

 

Dear Sirs,

I feel I must congratulate you on your presentations of the properties you have to sell and have sold. I am always looking at rural property, in Wales and I have to say that your attention to details and photographs are next to none, many congratulations

C.Bailey.

Hello,
I wanted to write to say thank you for your web site. The quality of the descriptions and images puts other agents to shame! I am a solicitor, originally from the Rhondda Valley, and am looking to buy a small holding (preferably with 10-50+ acres) in the band from Brecon across to Ceredigion.

G.

 

Not looking to buy as waiting for prices to come down, but just wanted to say how impressed I was with the depth/breadth of your property details. If you saw how little effort agents put in to marketing a property in S.E you would be amazed.
Full marks, I am sure you will be one of the agents left standing after the shake out.

Regards Mark H.

 

Excellent directions - we will only get lost if my wife is driving.
Your style of operation is refreshing & not consistent with the usual high street Estate Agent who always manages not to fully grasp what it is we are looking for.

Mike.